Terms of Service
Please read these terms carefully before using our website or purchasing our products.
Last updated: January 2026
1. Agreement to Terms
By accessing or using the Gharista website (gharista.com) and purchasing our products, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after any changes constitutes acceptance of the new terms.
2. Products and Services
Product Information
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free. Colors may vary slightly due to monitor settings.
Pricing
All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. Pricing errors will be corrected and may result in order cancellation.
Product Safety
Our products are cleaning solutions intended for household or commercial use. Please read all product labels and follow usage instructions carefully. Keep products away from children and pets. Not for internal consumption.
3. Orders and Payment
Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability.
Payment
We accept various payment methods including credit cards, debit cards, UPI, and net banking. Payment must be received in full before order shipment. All payment information is processed securely through our payment partners.
Order Confirmation
You will receive an order confirmation email upon successful placement of your order. This confirmation does not constitute acceptance of your order; it only acknowledges receipt of your order.
4. Shipping and Delivery
Shipping times and costs are estimates and may vary based on location and other factors. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
Risk of loss and title for products pass to you upon delivery to the shipping carrier. Please review your order upon delivery and report any issues within 48 hours.
For detailed shipping information, please visit our Shipping Policy page.
5. Returns and Refunds
Important: As our products are liquid-based cleaning solutions, we offer replacement only for products damaged during transit. Refunds are not available once the product has been opened or used.
For eligible replacement requests, please contact us within 48 hours of delivery with photos of the damaged product. For complete details, please review our Return & Replacement Policy.
6. Prohibited Uses
You agree not to use our website or products for:
- Any unlawful purpose or to violate any laws
- Fraudulent purchases or providing false information
- Interfering with or disrupting website security
- Collecting user information without consent
- Reselling products without authorization
- Any use that could damage, disable, or impair our services
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Gharista Pvt Ltd and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
The "Gharista" name, logo, and all related marks are trademarks of Gharista Pvt Ltd.
8. Limitation of Liability
To the maximum extent permitted by law, Gharista Pvt Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
Our total liability for any claim arising from these terms or your use of our products shall not exceed the amount you paid for the specific product giving rise to the claim.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
10. Contact Information
If you have any questions about these Terms of Service, please contact us:
Gharista Pvt Ltd
Email: aanokhi@gharista.com
Phone: +91 9030724196
Address: Gala No 1, Robert Plaza, Vasai East, Mumbai, India